Trust Center
Security & Privacy at Direct Parts Source
We sell parts to fleets, municipalities, and refuse-truck operators. Keeping the data behind those quotes safe is part of the job. This page summarizes the controls we operate today. It is maintained by Direct Parts Source and is not a third-party certification.
Data we collect
We collect only what we need to respond to a quote, fulfill an order, or follow up on a support request: name, business name, email address, phone number, and the message or part details you send us through the contact form. We do not sell or rent customer contact information.
How data is stored
Quote requests and operational data are stored in a managed Postgres database with row-level security enabled. Database access is restricted to least-privilege application roles; privileged service credentials are kept server-side and are never shipped to the browser.
Data in transit
The site is served over HTTPS end-to-end. Form submissions and API calls are transmitted over TLS, and internal calls between our app and the database run over encrypted connections.
Email and notifications
Transactional notifications (quote confirmations, contact-form receipts) are sent from our notification domain. Every marketing-style email includes an unsubscribe link, and unsubscribe requests are honored automatically.
Access control
Internal tools require authentication. Administrative actions are gated by role checks enforced on the server, not in the browser. Secrets and API keys are stored in a managed secrets vault.
Retention and deletion
We retain quote and order records for as long as needed to support the customer relationship and to meet tax and recordkeeping obligations. To request access to or deletion of your data, email parts@orderdps.com.
Reporting a security concern
If you believe you have found a security issue affecting OrderDPS.com, please email parts@orderdps.com with details and steps to reproduce. We will acknowledge reports promptly and work with you on a fix.
Questions about this page? Contact us.
